Your Sankara Spa Experience

Arriving for your Service

Please arrive at least 30 minutes prior to your appointment to have a proper consultation. Late arrival will result in a shortened treatment in consideration to the next client.

Cancellation Policy

To ensure all guests begin their treatment on time and receive the full spa experience, we request that you notify us if you will be unable to make your appointment. Please allow 48 hours notice of cancellation to avoid a 100% charge.

Age Requirement

You must be 18 or older to receive any spa service.

Service Charge

For your convenience, a 22% service charge will be automatically added to your bill for all treatments. 18% of the service charge is distributed to the therapist and 4% service charge is retained by Sankara Spa to offset administrative and other expenses associated with your treatment.

Deposit

Credit card information is required at the time of booking in order to secure your reservation.

What to wear during a treatment

We suggest loose fitting clothes. Although, we encourage you to wear whatever suits your personal comfort level. That may be undergarments, swimsuits, or nothing at all. We provide in house slippers and a bathrobe upon arrival.

Pregnancy

We can accommodate to those that are pregnant. However, you must be in your second or third trimester.

Health Concerns

We recommend that you consult with your physician if you have any questions or concerns regarding spa treatment. Please advise us of any health conditions, allergies or injuries that could affect your service.

Security

We can’t be held responsible for any loss or damages personal items. Please keep all valuables locked in your locker or kept at home. Cell phone usage in locker room or lounges is not permitted.

Facilities

All treatments include complimentary use of spa facilities including Steam Room, Relaxation Room, Jacuzzi, Shower and Fitness Room. Please arrive at least 30 minutes prior to your service in order to best utilize our spa facilities.

Experience

Avoid consuming a big meal at least 1 hour before your service to allow maximum healing benefits. Please avoid consuming alcohol before or after your treatment as it may further dehydrate you. We would like to kindly remind you that we do not permit any alcohol at Sankara Spa.

Gift Certificates

An ideal gift for spa enthusiasts, gift cards are available for Sankara Spa at Castle Hotel & Spa.

Wellness Classes

Private Yoga/Meditation lessons are offered but we do require at least 2-3 days in advance, to book the reservation.