Arriving for your Service

Please arrive at least 30 minutes prior to your service in order to unwind before your treatment and have a proper consultation. Late arrival will result in a shortened treatment in consideration of the next client.

Cancellation Policy

To ensure all guests of Sankara Spa begin their treatment on time and receive the full spa experience, we request that you notify us if you will be unable to make your appointment. Please allow 48 hours’ notice of cancellation to avoid a 100% charge.

Age Requirement

Any person under the age of 18 must have a signed parental consent form.

Service Charge

For your convenience, a 22% service charge will be automatically added to your bill for all treatments. 18% of the service charge is distributed to the therapist and 4% service charge is retained by Sankara Spa to offset administrative and other expenses associated with your treatment.

Deposit

We require a credit card number to HOLD the appointment.

What to wear during a treatment

We invite you to be comfortable and encourage you to wear whatever suits your personal comfort level. Most people choose to wear comfortable under garments, a swimsuit, or nothing at all. Although we suggest loose-fitting clothes, you are welcome to wear what is comfortable for you.

Pregnancy

We are 100% capable and doing pregnancy massage.

Health Concerns

We recommend that you consult with your physician if you have questions or concerns regarding spa treatments. Please advise us of any health conditions, allergies or injuries that could affect your service.

Security

We cannot be responsible for any loss or damaged personal items. Please keep all valuables locked in your locker during spa.

Facilities

All treatments include complimentary use of spa facilities including Steam Room, Relaxation Room, Jacuzzi, Shower and Fitness Room. Please arrive at least 30 minutes prior to your service in order to best utilize our spa facilities.

Experience

Avoid consuming a big meal or alcohol at least one hour before your treatment to allow maximum healing benefits. To fully relax and promote a healing environment, please turn off your mobile phone and electronic devices. Make sure to take plenty of rest and room-temperature water after your treatment.

Gift Certificates

An ideal gift for spa enthusiasts, gift cards are available for Sankara Spa at Castle Hotel & Spa.

Private Events

Please inquire about private events at Sankara Spa. We are happy to offer a private oasis for you and your guests to relax in our tranquil environment.

Castle Spa Cuisine

Our culinary team has carefully developed select menu items that support and enhance your spa experience. Sankara Cuisine incorporates the local and regional ingredients of Auberge Cuisine with a Asian influence for a lighter preparation technique and fulfilling dining experience in Equus restaurant.

Yoga & Meditation Classes

A variety of yoga classes are available by appointment only. Please call (914)524-6392 or contact us at info@castlehotelandspa.com to make your reservation today.